Terms & Conditions

Please read and understand the following conditions before making your purchase:

Copyright:

All images on this website are the property of John Raptis Photography.

Copying, downloading, printing, reproducing or manipulation of any of these images without permission is strictly prohibited.

© John Raptis Photography

Printing Information:

All photos purchased throughout this site are printed via one of Melbourne’s finest Photo Labs, using the latest in Digital and Inkjet Technology. We use Fuji Crystal Archive Digital which ensures vivid colour reproduction, brilliant whites, and excellent image stability.

We also use Kodak Professional Endura Metallic VC for our larger Fujimoto metallic printing.

Metallic paper is an interesting beast, it appears to have a fine fleck of a reflective substance in the emulsion, so with the viewing light in the right place it literally glows, it is quite amazing. It can make a yellow look golden, and greens and blues leap off the page.

Order Processing:

Photo orders are usually despatched approximately 5-10 working days from receipt of order.You will be notified of your order status throughout the entire process. No product will be shipped until your funds have cleared.

Orders can be sped up, if need be by contacting me directly.

All customers of this website are automatically added to our monthly mailing list.

Payment:

This website uses PayPal for online payment processing. PayPal is an easy and secure method for purchasing products online, using either Visa, Mastercard or PayPal. However, a PayPal account is not required to puchase images online. You can pay via Direct Debit also.

All prices throughout are in Australian Dollars.

Order Security:

The Secure Socket Layer (SSL) and Transport Layer Security (TLS) is the most widely deployed security protocol used today and is in use throughout this website. It is essentially a protocol that provides a secure channel between two machines operating over the Internet or an internal network. In today’s Internet focused world, the SSL protocol is typically used when a web browser needs to securely connect to a web server over the inherently insecure Internet.

Technically, SSL is a transparent protocol which requires little interaction from the end user when establishing a secure session.

In the case of a browser for instance, users are alerted to the presence of SSL when the browser displays a padlock, or, in the case of Extended Validation SSL, when the address bar displays both a padlock and a green bar.

Returns:

We make the great effort to package your photos in secure Australia Post High Quality Poster Tubes.

If a photo purchased from John Raptis Photography arrives damaged, we will issue a replacement photo immediately upon return of the damaged print. Cancellations of orders cannot be accepted once your images have been printed and shipped. Refunds are dealt with on a case by case basis, please contact us if you are not entirely happy with your picture.

For orders direct from John Raptis Photography you have 7 days to return your piece in original condition with proof of purchase.